Shipping policy
VIRES offers shipping within Japan and to selected international destinations.
Shipping Within Japan
Shipping Fee
A flat shipping fee of ¥1,800 (tax included) applies to all domestic orders.
Orders of ¥28,000 (tax included) or more qualify for free shipping within Japan.
Dispatch Time
In-stock items will be shipped within 7 business days after your order is confirmed.
Please note:
- Business days exclude weekends, public holidays, and year-end/New Year holidays.
- Shipping or delivery may be delayed due to weather conditions, transportation issues, courier circumstances, or other unforeseen events.
Pre-Order Items
Pre-order items will be shipped according to the estimated shipping schedule stated on each product page.
If the expected shipping date changes due to production, restocking, or other circumstances, affected customers will be notified by email or other appropriate means.
International Shipping
VIRES currently ships to the following countries and regions.
Asia
South Korea, Taiwan: ¥3,500
Hong Kong
¥4,500
Southeast Asia
Malaysia, Singapore, Indonesia, Cambodia, Thailand, Philippines, Vietnam: ¥4,500
India
¥4,500
Middle East
United Arab Emirates, Oman, Qatar, Kuwait, Saudi Arabia, Turkey, Bahrain: ¥6,500
North America
United States, Canada: ¥8,500
Oceania
Australia, New Zealand: ¥8,500
Europe
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Estonia, Greece, Croatia, Slovakia, Slovenia, Hungary, Bulgaria, Malta, Latvia, Lithuania, Luxembourg, Romania, United Kingdom, Monaco: ¥8,500
Please note that free shipping does not apply to international orders, regardless of order value.
International Dispatch & Delivery Time
Orders will be dispatched within 7 business days after confirmation.
After dispatch, delivery usually takes approximately 7–21 days.
Delivery times may vary depending on the destination, customs clearance, local delivery conditions, and other circumstances.
Customs Duties, Import Taxes & Fees
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region.
Any such charges are the responsibility of the customer. Please check the applicable regulations in your country or region before placing an order.
Important Shipping Information
- Please make sure your shipping address, name, and other delivery information are entered correctly when placing your order.
- Shipping or delivery may be delayed due to weather, transportation conditions, customs procedures, courier circumstances, or other unavoidable events.
- If you have any questions regarding shipping, please contact us through our inquiry form or by email.