Contact Us
Please use the form below for inquiries about products, orders, shipping, or anything else related to VIRES.
We will review your message and reply in due course.
For order-related inquiries, please include your order number for a smoother process.
・Depending on the nature of your inquiry, it may take some time for us to respond.
・Inquiries received on holidays such as Saturdays, Sundays, national holidays, and New Year's holidays will be handled sequentially on or after the next business day.
・Please note that if the email address you provided is incorrect, we may not be able to reply to you.
・If you are using spam filters or other similar measures, please check your settings to ensure that you can receive emails from VIRES.
・We may not be able to respond to inquiries regarding sales, solicitations, or certain other matters.
・Personal information entrusted to us by customers will be handled appropriately in accordance with our "Privacy Policy."